Elder Care Consulting and Work
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Elder Care Consulting
Elder Care Consulting

Child Care and Elder Care

The Differences Are Real

A college administrator in Maryland who has raised two children and is now arranging care for his ailing, 72-year-old father describes his experience with the two dependent care situations this way: "The difference between the two is like night and day. For one thing, when you’re involved with your parent’s care, you're not dealing with a dependent. You don't have the authority, necessarily, to intervene. You need to add to that sibling disputes over who should help and how. You call state agencies and you get a recording. Or someone's not helpful. Or it's the wrong number... This is probably the hardest thing a family can go through. It defies the complexity of what people go through with children."

As the 76 million Baby Boomers enter the second half of life (one Boomer turns 50 every 8 seconds), HR and Work/Life professionals face an increasing volume of work/life conflicts related to elder care. The 14 million working caregivers in the U.S. today feel the stress of the dependent care balancing act and, according to a 1997 study by MetLife, unaddressed elder care conflicts are costing businesses over $11 billion annually in lost productivity.

Managers – even those at companies that have offered child care supports for years - can find the demands of elder care puzzling, tough to fathom. Looking at elder care work/life stresses in comparison to child care provides a context for better understanding this growing work place issue.

Caring for a child who is not disabled or chronically ill typically follows predictable patterns or stages. For example, newborn care means sleepless nights. The toddler stage includes the search for quality, affordable day care and coping with common early childhood illnesses. When a son or daughter enters grammar school, the entire family makes new adjustments. This is also true with the transition to adolescence, high school, and entering college. These important, sometimes stressful life events require certain coping skills and services.

Elder care situations follow no set pattern. Chronic illnesses like diabetes, arthritis, or a heart condition don’t.

Adult-to-adult relationship
Most importantly, elder care involves one adult caring for another adult. When little Johnny doesn't feel like going to school in the morning, mom or dad can simply tell him that he will go to school, escort him to the school house door, and drop him off there. In some instances, the adult must exercise decision-making for the child in the child's best interest. This is not the case in an elder care situation.

No matter how debilitated, the elder is an adult, and, as such, has the right to make choices bout how and where to live, to the extent, of course, that the elder is responsibly able to make such decisions. The elder's right to self-determination can often conflict with the working caregiver's perception of what is proper, safe, or appropriate care. Conflict may also ensue when the elder's decisions inconvenience the adult child or vice versa. In a healthy caregiving relationship, the adult son or daughter respects the autonomy and decision-making capacity of the elder.

Coping with elder care is further complicated by the history of relationships between parents and children and among siblings. Situations where parents and adult children are estranged from one another, or where there is a history of difficult and hurtful relationships, add stress for all concerned.

In addition to the underlying reality of an adult-to-adult relationship, elder care differs from child care in four important ways: 1) greater variability and unpredictability, 2) the need to arrange assistance from a variety of professionals and agencies, as well as relatives, friends, and neighbors, 3) long term involvement is often required, and 4) the possibility of long-distance caregiving.

Greater variability and unpredictability
Each individual ages at his or her own rate. While a ninety-year-old may live a healthy, independent lifestyle, requiring little help from others, a sixty-two-year-old parent with emphysema may need daily health monitoring and a significant amount of day-to-day help with such activities of daily living as cleaning the house, grocery shopping, and meal preparation. Different diseases progress differently and require varied kinds of self-care and professional oversight and intervention. Other factors include the housing and financial situation of the elder and the family and interpersonal dynamics within the family.

Complex care arrangements
Arranging care that matches the elders needs and helps elders maintain their highest feasible level of decision-making and independence requires knowledge of the elder service system, the skills to negotiate that system successfully, and the time to work with the elder to put the pieces together. For most caregivers, this means either devoting an enormous amount of time to learn the system or engaging a care manager who acts as a surrogate family member to perform these tasks for them on behalf of the ailing parent.

Long term care can mean long term involvement
The third way in which elder care differs from child care is that it often involves long term care and long term involvement. The average duration of an elder caregiving experience is four and one-half years. As pointed out in Chapters 1 and 2, the need for elder care is often rooted in the presence of one or more chronic illnesses. Unlike a broken leg or a bad cold that might lay up a younger person for a few days or weeks, long term illnesses can constrict the activities of older people for months or years. Some chronic conditions, like arthritis, can take a slow, steady toll, gradually reducing the ability of the elder to cook, clean, and dress him or herself. Others, like diabetes, may be successfully kept in check through conscientious self-management of the condition. However, if needed precautions are not taken, such situations can result in acute medical problems, falls, and other injuries which lead to hospitalizations and nursing home placements. Working with elders to adapt to changing capabilities while maintaining autonomy and maximum independent functioning can sometimes require long term involvement.

The four key elements involved in successfully managing a long term care situation may be visualized as the legs of a four-legged stool. In order for elders to navigate the many changes and challenges of chronic illness, they need access to 1) adequate financial resources, 2) appropriate housing, 3) quality medical and social services, and 4) timely and accurate information about all of the above.

Very often, the working caregiver whose parent is suffering from the effects of a chronic illness finds that the parent has done little or no planning in relation to any of the four legs of the long term care stool. As a result, the working caregiver, the aging relative, and the entire family experience the situation as a crisis. Perhaps the mother has suddenly been hospitalized and cannot return home safely without on-going assistance with many tasks that she had always performed on her own. Suddenly, the adult child is faced with questions like

  • Does mother have adequate health insurance coverage to pay for on-going home care help? She most probably does not, since only about 1% of elders have policies that cover long-term care.

  • Is mother's home safe and accessible in her impaired condition? For example, can she still navigate a flight of stairs? Are the kitchen and bathroom free of barriers and hazards, which could result in injury-producing falls?

  • Does one physician have the overview of mother's health, or has she been dealing with a series of specialists, each focusing on one facet of her medical condition? How many different medications is she taking? Is she conscientious about taking the proper dosages at the proper intervals? Does she have a significant impairment in memory or mental acuity?

  • Where can mother turn if she needs help with shopping assistance or transportation to medical appointments? Is she eating properly?

A host of issues require attention - issues never before faced by most families. The caregiver needs to work with the parent and other family members to both cope with the immediate situation and to anticipate the parent's future needs by developing a plan that addresses the financial, housing, service, and information dimensions of the situation.

Long distance caregiving
Parents and their children generally live in the same household. This is not the case with elders and their adult children. In 80% of elder care relationships, the caregiver and the care recipient maintain separate residences. In most instances where the elder and the caregiver do live together, they began doing so because of the care recipient's need for care. The section entitled Caregiver Characteristics which appears earlier in this chapter provides additional information about the phenomenon of long distance caregiving.

EFFECTIVE CAREGIVING
Good intentions not withstanding, many people are not cut out to be an effective caregiver. In their book on caring for aging parents, Cohen and Eisdorfer liken the skills needed to effectively care for an elder to those needed in managing a family business: "Tasks like managing the financial aspects of care, coordinating the people directly and indirectly involved, mobilizing technical and professional support, and finding housing and transportation are also tasks done by managers and executives in business. What does the business world tell us about a successful manager? What qualities make an effective person? If you are an effective person:

  • You know yourself...
  • You are aware of the impact you have on other people...
  • You can accept weaknesses...
  • You can identify strengths in others...
  • You can accept others who are different from you or who think differently from how you do...
  • You have a flexible style...
  • You create a trusting environment for people to think, work, and live in...
  • You can manage conflict."

    Cohen and Eisdorfer advise that caregivers assess their capabilities in relation to this list. They recommend that caregivers who do not see these characteristics in themselves should reach out to other members of the family to play a leadership role in managing care. Sometimes, there is no other appropriate family member who is willing or able to do this. In such cases, the family needs to engage help from a professional, for example, a private geriatric care manager.


    i) NAC, 12
    iii) Donna Cohen, PhD, and Carl Eisdorfer, PhD, MD, Caring for Your Aging Parents (New York: Putnam's Sons, 1993) 105.

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