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Labor Shortage Ahead: Guess Who Will Fill The Gap?
By John Paul Marosy, President
In Impending Crisis: Too Many Jobs, Too Few People (Oakhill Press, Winchester, VA, 2003) futurist Roger Herman and co-authors Thomas Olivo and Joyce L. Gioia issue a loud wake-up call for businesses - and they place the issue on the desktop of the CEO: "Most CEO's recognize that the people issue is critical to their success. Many, however, are not fully aware of the current convergence of trends -the storm clouds on the horizon. In times past, you might have delegated people issues to the folks in Personnel, now Human Resources. While they have a vital role to play, our rapidly changing environment calls for significantly stronger leadership from the most senior executives." How rapidly is the environment changing? Consider these economic and demographic trends detailed by Herman et al:
In short, employers need to take action now to keep productive workers happy and avoid costly turnover in the years ahead, thus gaining a competitive advantage in the emerging tighter labor market. The human resource management profession is taking this situation seriously. In a 2003 report issued by the Society of Human Resource Management (SHRM) entitled The Aging Workforce: The Reality of the Impact of Older Workers and Eldercare in the Workplace, author Nancy R. Lockwood points to ageism as one of the barriers for older workers who might otherwise benefit from the looming labor shortage. "Age discrimination is a significant barrier for many older men and women," she writes. How do elder care concerns fit into this picture? The SHRM report points out that survey results do not concur with the commonly-held belief that older workers retire due to work/life concerns. "Rather, older workers remain in the workforce to have the financial means to handle elder care needs," says the SHRM report. Supervisory relationships are a key "derailment" factor for older workers, according to SHRM, "resulting in their selecting retirement rather than remaining in the workforce." The statistics quantifying the impact of unresolved elder care/work conflicts are well known, costing businesses between $11-29 billion per year in lost productivity. "Employers, whether they believe it or not - are paying for elder care… Even eldercare of one hour per week drains employee productivity, according to the 1996 MetLife study," says the SHRM report. A Global Issue And elder care is not just a domestic issue, according to SHRM: "From a global perspective, the literature shows that elder care is now a concern on the expatriate front and a growing international public policy issue. For the first time since its initial publication ten years ago, the GMAC Global Relocation Services in 2002 documents that eldercare issues are now a factor n whether an international assignment is accepted." With a world-wide issue like this facing American employers, one would think that executives in the board suites around the nation would be gearing up for workplaces that are increasingly older worker-friendly. This would logically include work/family balance issues like elder care. Yet, we see that only 25% of employers with 100 employees or more have formally addressed the elder care issue by adopting policies or benefits to ameliorate the potential negative productivity impact. And among smaller employers, where the vast majority of Americans work, the percentage who are taking action is woefully small. The handwriting is on the wall. Irreversible demographic trends assure that elder care is coming to the fore as an issue for employees. What will it take for employers, in large numbers, to begin to pay attention and seriously address the issue? What
do you think? Take a moment now to send us an e-mail with your opinion
to jpmarosy@bringingeldercarehome.com
We will publish your thoughts in the next issue.
John Paul Marosy
John Paul Marosy is the author of Elder Care: A Six Step Guide to Balancing Work and Family, available from Bringing Elder Care Home Publishing online at www.bringingeldercarehome.com or by calling 508-854-0431. Visit www.bringingeldercarehome.com or call or email today to learn how your organization can offer this effective resource: (508) 854-0431 or jpmarosy@bringingeldercarehome.com
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